CUSTOMER CARE

SALES AND CUSTOMER SUPPORT

PHONE: 714.966.1226

EMAIL: INFO@TREASURYDEPT.STORE.COM

Hours:  12pm-8pm

CORPORATE OFFICES

TREASURY DEPT. STORE, INC.

2930 Bristol St. suite a111

Costa Mesa, CA 90026

PRESS INQUIRIES

EMAIL: LINDSAY@TREASURYDEPTSTORE.COM 

FORMS OF PAYMENT

VISA

MASTERCARD

AMERICAN EXPRESS

SALES TAX

CALIFORNIA STATE SALES TAX IS CHARGED ON ORDERS SHIPPED

CHANGES

IF YOU NEED TO CHANGE YOUR ORDER PLEASE EMAIL INFO@TREASURYDEPTSTORE.COM AS SOON AS POSSIBLE. WE ARE HAPPY TO MAKE ANY CHANGES BEFORE YOUR ORDER HAS BEEN SHIPPED.

SHIPPING

FLAT RATE= $5 for all domestic us orders

+$9 FOR ALASKA OR HAWAII

+$30 FOR CANADA

+$30 FOR DOMESTIC 2-DAY

+$65 FOR OVERNIGHT

+$40 FOR INTERNATIONAL

ALL PACKAGES ARE SENT WITH SIGNATURE REQUIRED AND TRACKING NUMBERS WILL BE PROVIDED. CUSTOMER IS RESPONSIBLE FOR ANY ADDITIONAL CHARGES ON REJECTED PACKAGES.

INTERNATIONAL SHIPPING

WE SHIP INTERNATIONALLY TO NEARLY ANYWHERE USPS SERVICES. RATES ARE CALCULATED ON THE SITE AT TIME OF CHECKOUT. TREASURY DEPT. STORE IS NOT RESPONSIBLE FOR CUSTOMS FEES INCURRED FROM IMPORTING GOODS. FRAGRANCE MAY NOT BE SHIPPED INTERNATIONALLY.

TRACKING NUMBERS

ONCE YOUR ITEM HAS BEEN SHIPPED YOU WILL RECEIVE AN EMAIL CONTAINING THE TRACKING NUMBER FOR YOUR SHIPMENT. TREASURY DEPT. STORE ONLY SHIPS PACKAGES MONDAY THROUGH FRIDAY.

RETURNS

TREASURY DEPT. STORE WILL GLADLY ACCEPT RETURNS FOR ITEMS WITHIN 7 DAYS OF ORDER DELIVERY. THE GOODS MUST BE FREE FROM WEAR, STAINS, ODOR OR ANY CONDITION THAT WOULD PREVENT THEM FROM BEING SOLD AS NEW. RETURNED ITEMS MUST HAVE THEIR ORIGINAL TAGS ATTACHED AND MUST BE ACCOMPANIED WITH A COPY OF THE RECEIPT. ITEMS SOLD FOR A DISCOUNT OF 30% OFF OR GREATER ARE CONSIDERED “AS IS” AND ARE NOT ELIGIBLE FOR RETURN.

TO SEND BACK GOODS, PLEASE EMAIL INFO@TREASURY DEPT. STORE.COM FOR A RETURN AUTHORIZATION NUMBER.

CUSTOMERS WILL ASSUME RESPONSIBILITY FOR RETURN SHIPPING CHARGES. TREASURY DEPT. STORE WILL NOT ASSUME RESPONSIBILITY FOR REIMBURSEMENT OR COMPENSATION OF RETURN PACKAGES LOST IN TRANSIT WITHOUT PROOF OF DELIVERY TO THE TREASURY DEPT. STORE RETURNS OFFICE.

IF ALL CONDITIONS ARE MET, THE ORIGINAL FORM OF PAYMENT WILL BE CREDITED; IF NOT ALL ITEMS WILL BE SHIPPED BACK TO THE CUSTOMER WITH AN EXPLANATION.

RETURN ITEMS TO:

RETURN DEPARTMENT

C/O TREASURY DEPT. STORE

2930 Bristol St. suite a111

Costa Mesa, CA 90026

PRE-ORDERS

DUE TO HIGH DEMAND, SOME ITEMS ARE AVAILABLE TO PRE-ORDER BEFORE THEY HAVE ACTUALLY BEEN RECEIVED AT TREASURY DEPT. STORE. PRE-ORDERS REQUIRE A 50% NON-REFUNDABLE DEPOSIT. TREASURY DEPT. STORE RESERVES THE RIGHT TO ADJUST RETAIL PRICES UP TO 10% BASED ON ACTUAL CUSTOMS, DELIVERY CHARGES AND CURRENCY EXCHANGE RATES ON IMPORTED GOODS. ONCE ITEMS ARRIVE YOU WILL BE NOTIFIED VIA EMAIL AND WILL HAVE 7 DAYS TO PAY THE BALANCE DUE. IF THE BALANCE IS NOT PAID THE 50% DEPOSIT IS FORFEITED AND THE ITEM(S) WILL BE SOLD TO THE GENERAL PUBLIC.

TERMS AND CONDITIONS

ALL CONTENT ON THIS SITE, INCLUDING, BUT NOT LIMITED TO: INFORMATIONAL CONTENT, GRAPHIC IMAGES, AND PROGRAM CODE SUCH AS HTML AND JAVASCRIPT ARE THE COPYRIGHT 2009 Treasury Dept. Store, INC. AND MAY NOT BE REPRODUCED IN ANY MANNER WITHOUT THE EXPRESS WRITTEN CONSENT OF Treasury Dept. Store, INC.

ALL PRICES LISTED ARE ACCURATE TO THE BEST OF OUR ABILITY. IN THE RARE CASE THAT AN ITEM IS LISTED INCORRECTLY, Treasury Dept. Store RESERVES THE RIGHT TO REFUSE THE SALE AND MAY OFFER THE ITEMS AGAIN AT WITH THE CORRECT INFORMATION.

Treasury Dept. Store DOES NOT GUARANTEE THE AVAILABILITY OF ANY ITEMS LISTED ON Treasury Dept. Store.COM. IF THE ITEM SELECTED FOR PURCHASE IS NOT AVAILABLE, Treasury Dept. Store WILL MAKE EVERY EFFORT TO CONTACT THE CUSTOMER TO NOTIFY THEM OF THE CANCELLATION.

PLEASE NOTE THAT UPON PLACING AN ORDER, A RECEIPT IS AUTOMATICALLY MAILED CONFIRMING THE PURCHASE INTENT. THIS RECEIPT DOES NOT CONSTITUTE A CONTRACT, AND ORDERS MAY BE CANCELLED AT ANY TIME DUE TO INSUFFICIENT STOCK, INABILITY TO AUTHORIZE A CREDIT CARD, SUSPICION OF FRAUDULENT INTENT, DISCOVERY OF AN INCORRECT ITEM PRICE, OR ANY OTHER REASON, AS WE SEE FIT. PLEASE FURTHER NOTE THAT Treasury Dept. Store INC. SHALL HAVE THE RIGHT TO REFUSE OR CANCEL ANY SUCH ORDER WHETHER OR NOT YOUR CREDIT CARD HAS BEEN CHARGED. IF YOUR CREDIT CARD HAS ALREADY BEEN CHARGED AND YOUR ORDER IS CANCELED, Treasury Dept. Store SHALL ISSUE A CREDIT TO YOUR CREDIT CARD ACCOUNT IN THE AMOUNT OF THE PURCHASE.

PRIVACY POLICY

Any personal information given to Treasury Dept. Store.com will be protected. Your information will not be disclosed to any third parties. Treasury Dept. Store.com’s server will secure your personal information with up-to-date firewall and encryption techniques during the ordering process.

In order to protect customers to the fullest extent, Treasury Dept. Store.com does not store your credit card information at any time.

To assist you in recognizing secure areas of the Treasury Dept. Store.com website, a small lock icon will appear in the lower right-corner of your web browser. When this icon is present, and in the locked position, you know that information on that page will be secured.

Added online security to protect your personal information from unauthorized use is provided by using advanced SSL (Secure Sockets Layer) encryption.